Physical Therapy Scheduler – Irregular

The Ocean Beach Hospital values are Excellence, Partnership, Integrity, and Compassion and we expect excellent customer service from all of our staff members.

The hospital provides access to advanced imaging technology, Laboratory, MRI, CT scan, and Life Flight capabilities for major trauma transports. We have a strong network of primary care and subspecialty providers on staff including a full-time Oncology Infusion program. The hospital works toward constantly improving its facilities and acquiring new technology to keep pace with the advances of health care.

Position Summary/Qualifications:

The Physical Therapy Aide and Scheduler’s primary responsibility is to assist the PT/PTA in delivery of care to the patient. This is achieved through empathetic, professional, and friendly delivery of services. This employee shall handle routine patient inquiries and problems. This employee shall also assist in patient scheduling and keeping an up-to-date patient call list. This employee shall help to maintain a professional, clean working environment. All incoming telephone calls will be promptly and courteously answered and routed to the correct extension within the hospital. Above all, this employee shall positively represent the hospital as a caring and competent professional.

Education/Experience/Minimum Qualifications:

The Physical Therapy Aide and Scheduler performs specialized work, often with minimal supervision. The qualifications, in addition to registration/authorization experience, are:
• Excellent customer service skills
• Public contact experience
• Experience in efficiently using a computer and accurately entering data
• Excellent communication skills, written and verbal
• Experience in making decisions within the scope of responsibility; a record of good judgment and problem solving skills (preferred)
• Demonstrated ability to work in a team environment (preferred)
• Knowledge of medical terminology and insurance (preferred)
• CPR certification required within 6 months of hire.

Immediate Supervisor: Director of Physical Therapy
Type: Irregular/On-call
Shift: Days
Location: Peninsula Physical Therapy at Ocean Beach Hospital

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